Jun 10

Praises for Packpub book publishers

some publishers get what it takes to get and please customers

Estimated reading time: 1.0 minute, 61.0 seconds, containing: 384 words

It's should be no surprise that my encounters with buying books from publishers hasn't been the best experience for me as you can read from my previous blog post buy books from peachpit if you can.

However I was really pleased with my experience with purchasing from Packtpub publishing company and I wanted to share it with you because I believe that companies like them deserve to sell books and get authors more than companies who approach an entire nation like thieves and block any purchasing from that country.

You might want to consider buying books from Packpub.com because:

  1. First of all Packpub has really good prices for books that are Raw, something like 40% less than when the title comes out, so I thought it would be a good time to buy a book that I've wanted to have ever since they announced that the book will be made, and that book is Professional Plone 4 Development
  2. They are very helpful even when you've made a mistake:
    • For instance I bought the e-book alone, thinking that it's cheaper rather than buying the paperback, yet on closer inspection I've noticed that they had a special deal where getting the paperback + e-book combo costed only 5$ extra, a real bargain. When I've emailed them and asked if I can cancel my previous order and order the paperback + e-book combo they've done as I've asked even thou I made the mistake of not weighting in the benefits of getting the paperback + e-book combo vs the e-book alone.
  3. They have free shipping to us, uk, europe and selected asian countries like they state on their website, no matter of the price of the book or the amount of the purchase
  4. They have a super good program now, where for 22$ per month you have access to their entire library, I think this is a super good deal, and it gets even better if you pay for an entire year

In the end just for customer service alone they deserved my purchase and needless to say I will be ordering again from them, because they understood how to treat a customer even from a country where other companies feel like it's not worth it for them to have customers because of fraud or piracy concerns.